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Warranty Options
Overview of Warranties
At Schram Auto Parts, we offer a range of warranty options to meet your needs:
- Standard 90-Day Part Warranty
- Extended Labor Coverage
- Small Parts Lifetime Warranty
Standard 90-Day Part Warranty
- Coverage: All parts come with a 90-day warranty. If a part fails within this period, we will replace, repair, or refund it.
- Exclusions: Does not cover labor costs for changing the part.
- Cost: Free unless otherwise noted.
Extended Labor Coverage
Available for mechanical parts with high removal and replacement times (R&R). This coverage provides additional labor support beyond the standard 90-day warranty. These warranties are available in 1-year, unlimited mileage or 3-year, 75,000 mile versions.
- Transmission Coverage
- Coverage: Includes all internally lubricated parts within the transmission case.
- Requirements: The complete hydraulic system must be flushed, including the case, oil cooler, and lines. New filter(s) must be installed.
- Exclusions: Does not cover accessories such as modules, governors, electrical controls, linkage, mounts, seals, gaskets, and fluids.
- Engine Coverage
- Coverage: Covers the engine long block assembly and all internally lubricated parts.
- Requirements: The cooling system must be flushed and in good working order.
- Exclusions: Does not cover additional parts/components provided 'as-is' or various accessories, including electrical components, fuel systems, water pumps, spark plugs, thermostats, manifolds, valve covers, pollution controls, gaskets, seals, filters, mounts, linkages, and fluids.
- Cost:
- Standard Blocks:
- 1 Year: $150 for the first block and $100 per block thereafter, covering $500 in labor costs per.
- Example: 2 blocks = $250 for $1,000 labor coverage.
- Example 3 blocks = $350 for $1,500 labor coverage.
- 3 Year: $300 for the first block and $150 per block thereafter, covering $500 in labor costs per.
- Example: 2 blocks = $400 for $1,000 labor coverage.
- Example 3 blocks = $500 for $1,500 in labor coverage.
- 1 Year: $150 for the first block and $100 per block thereafter, covering $500 in labor costs per.
- Small Blocks: $30 per block, covering $100 in labor costs.
- Example: 2 small blocks = $60 for $200 labor coverage.
- Standard Blocks:
Small Parts Lifetime Warranty
- Coverage: For small mechanical parts (e.g., alternators, starters), covering the lifetime of the vehicle or part.
- Exclusions: Does not cover labor costs for changing the part.
Cost: 10% of the pre-tax purchase price of the part.
RESPONSIBILITIES
Owner's Responsibility
- Maintenance: Adhere to manufacturer-recommended maintenance intervals and keep detailed records.
- Documentation: Records must be submitted at time of install and include: shop name, mileage, date, vehicle identification number, and service received as well as a picture of the VIN and Odometer. This can be submitted to Schram Auto Parts, or sent via text/email to your salesperson (contact information can be found on your invoice).
Installer's Responsibility
- Installation: Follow manufacturer guidelines for removal and installation. Incorrect installation or failure to follow procedures is not covered.
- Inspection: Initial cause of failure must be repaired before warranty claims are processed.
Warranty Claims
- Inspection: Schram Auto Parts reserves the right to inspect and verify defects before processing claims.
- Access: Must provide access to the vehicle, maintenance records, and other requested documentation.
FAQs